DORA Incident Reporting on ServiceNow
The challenge
DORA requires financial entities to classify, report, and manage ICT-related incidents within strict timeframes. Manual processes cannot meet these requirements at scale.
The take
This demonstration shows how ServiceNow's platform automates DORA incident classification, triggers regulatory reporting workflows, and maintains audit trails within a connected risk framework.
Outcomes
Key takeaways
01
Automated incident classification aligned to DORA taxonomy
02
Regulatory reporting workflows with configurable timeframes
03
Connected view linking incidents to affected business services
04
Audit trail and evidence management for regulatory review
Facing something similar?
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